T-Mobile's Censorship Tool Goes Way Off the Mark
T-Mobile’s opt in censorship tool, called Web Guard, is supposed to act as a parental control and block websites containing
violence, hate, drug use, pornography, alcohol, and other things kids probably don’t need to be seeing. It’s activated by default on all prepaid accounts but can be opted out of, although for some reason T-Mobile doesn’t provide clear instructions on how to do so. However, a study by the Open Observatory of Network Interference revealed the tool is censoring many sites that don’t fall under any of its predefined categories such as The Internet Archive Way Back Machine, Cosmopolitan Magazine, French TV Guide, a Russian programming site, a Japanese sports site, a religious news site, and more.
When contacted, T-Mobile didn’t have much to say. They claimed that if a site was erroneously censored it was because the Web Guard software picked up certain keywords from it but offered no solutions on how to get the sites off the censor list except to have the software disabled. While the vast majority of adult customers would probably want Web Guard disabled regardless, what about the customers who have children under 18 and want porn, hate, and other such sites censored? By keeping the obviously flawed Web Guard tool on their account, they could be blocking their kids from many harmless sites as well. This is not a new problem. The PC censorship tool Net Nanny was known for blocking sites about breast cancer, civil rights, and other perfectly harmless and legit sites. What these tools don’t understand is that you can’t use keywords to create a censorship list. For example they may think censoring any site with the word “dick” on it would block porn, but it would also block any site that mentions a person with that name, or the English food Spotted Dick. It’s just not that simple!





